✔ Incident Resolved – Post Creation – September 1, 2021

Users who have not created posts since August 8th are not able to create new posts

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September 1, 2021
9:30am UTC

Users who have not created posts since August 8th are not able to create new posts

This is under investigation

9:42am UTC

The root cause has been found (but not internally reproduced). A recent software update was dependent on a different change made on August 8. This update looks for a database field that was only created for posts that were drafted after August 8.

A fix has been drafted, but before we deploy it, we are awaiting confirmation from the testing team that the issue can be reproduced based on our theory about why it is happening.

9:48am UTC

The testing team has been able to reproduce the issue.

9:50am UTC

The fix has been deployed.

Users will need to re-open Lempod to load the update.

9:55am UTC

Incident marked as resolved

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