Last Updated on 14 October 2021 by Lempod
October 11, 2021
10:30am UTC
Some users are receiving a malware alert from Avast. This is a false positive.
12:30pm UTC
We have information from user reports and submitted a false positive request with Avast.
2:13pm UTC
Response received from Avast requesting more information.
2:25pm UTC
Additional technical information sent to Avast
2:29pm UTC
Avast have requested screenshots of the malware alert.
2:33pm UTC
We have sent screenshots of the alert to Avast (using screenshots that customers sent us).
2:36pm UTC
Incident resolved.
Avast have responded: “Our virus specialists have been working on this problem and it has been resolved. The provided website isn’t detected by Avast anymore. We are sorry for the inconvenience.”
